Policies

CaPPP Constitution

Download our constitution here:

Constitution amended 2011

Equal Opportunities Policy

Download our Equality and Diversity policy here:

Equal Opportunities Policy

Privacy Notice

Who we are - CaPPP (Counsellors & Psychotherapists in Private Practice) CaPPP is a membership organisation for counsellors and psychotherapists in private practice in the South West of England.

What we do with your information - The information you give us when you join CaPPP which includes your contact details, qualifications and practice description and any later updates you give us are stored on our secure website which can be accessed by other members from the member’s area. The member’s area of the website is not accessible to non-members (Our website host is ISO27001 and ISO9001 certified and GDPR compliant). Your email address is also used to create your capppchat account. We also keep a record of your name, email address and postcode in our membership database which records the date of your membership subscription payments. We use your capppchat email address to send you news about CAPPP and CAPPP events. We will occasionally send you details about events that other counselling and psychotherapy organisations that we have a reciprocal arrangement with are offering. Each year we will also use your capppchat email address to remind you about membership renewal.

Your contact details are kept securely, via encrypted, electronic files. Evidence of qualifications which you send to us as part of your application to join CaPPP are destroyed after the information has been transferred to our electronic records. If you notify us that you wish to cancel your CAPPP membership we will delete all the details we hold about you in our database, on our website and we will delete your capppchat account.

Who your information will be shared with - CaPPP will not share your details with any other party. We do not give your details to reciprocal organisations but simply pass on details, via capppchat, of any events they are offering.

CaPPP is registered as a data controller with the Information Commissioner’s Office (ICO)

CaPPPchat Referrals Guidelines

Download our referrals guidelines here:

Referral guidance 2023

Policy on the use of CaPPPchat and Referrals

Download our CaPPPchat policy document here:

Policy and Guidance on how to use CaPPPchat 2023

Anti-Bullying & Harassment Policy

Download our Anti-Bullying & Harassment Policy here:

CaPPP Anti-Bullying & Harassment Policy

Policy on the use of Membership Profiles and Qualifications

A member’s qualifications and membership of a professional body must be listed in the appropriate section of the member’s profile and must be evidenced by providing any necessary documentation to the CaPPP administrator.

A member’s qualifications or membership of a professional body are not to be included in the member’s Practice Description section of their membership profile.

If a member wants to change or add a new qualification or membership of a professional body to their profile we would ask them to go through the established verification process and send the details along with copies of certificates or membership to the CaPPP Administrator.

CaPPP Committee

May 2017

Event Booking and Refund Policy

Event organisers try to ensure that workshop and conference facilitators are able to provide an interesting and successful event. We book people who have been recommended to us and, or have been able to present an exciting programme for an event and have known or demonstrable expertise in the topic. We cannot, however, take responsibility for their performance or approach within the event.

Booking a place

Details of our current workshops and events can be found on our website events page at  https://cappp.co.uk/events/  From here you can book on an event via Eventbrite.

Cancelling a place booked on a workshop

The fee for workshops is non-refundable. If a participant booked onto a workshop is unable to attend, someone else can attend in his or her place but the CaPPP administrator must be notified before the event takes place as we are required to provide the names of all participants to the venue. If numbers have been restricted there may already be a waiting list of people wanting a place. Please check with the organiser or administrator.

The responsibility for transferring a cancelled booking for any event lies with the person wishing to cancel. The transfer of a booking can be advertised via capppchat. Anyone wishing to arrange a substitution should let the CaPPP administrator know, so that we do not charge twice for the same place.

The CaPPP committee will continue to try to ensure the annual programme of events is lively and stimulating. We will invite participants to let us have their evaluation of each workshop and will pass on feed back to the workshop facilitators.

This policy applies to events hosted by CaPPP. CaPPP is not responsible for events advertised on capppchat but organised by other individuals or organisations.

CaPPP policy agreed 12thFebruary 2012