Complaints: Therapists supporting Therapists

A question and answer session and discussion on complaints and the member support work of the PCU after a brief introduction. With Sasha Kaplin, PCU Member Support Coordinator, and Ruth Jones, Regional Rep for South West and Wales Branch.

We are delighted to be hosting this online introduction to the work of the PCU.

In complaints procedures bodies like UKCP and BACP are both prosecutors and judges; they are therefore unable to act as defenders and supporters for practitioners being complained about. Also, in their wish to stay on the right side of government, trainers and providers, they often do not speak out clearly in support of therapy and therapists. The union has one clear function, to stand up for therapists and therapy. Through its activism the PCU has developed relationships with the professional bodies who now recognise them as entitled to support members in complaints processes. Bring your questions and experiences to the session.

About PCU

There are many issues where therapists need to act as a group to improve our situation. Several of these are about training, including discrimination and lack of diversity, and unpaid work as a built-in aspect of qualifying. Others include the substitution of manualised short-term and ‘wellbeing’ approaches for relationship-based therapies; terms and conditions of employment, especially in the voluntary sector; complaints procedures; closure of courses and agencies; and the use of therapy to get people off benefits. More generally, the PCU campaign collectively for recognition of the role of therapy in society.

ffi: https://www.psychotherapyandcounsellingunion.co.uk/

Bookings: We ask that you only book a place if you are able to commit to attending the event. This is a free CaPPP members only event. Places are limited to 30 and must be booked in advance by 12.00 on Wednesday 31st January. A link to the event will be emailed to you at the latest 24 hours before the start of the event.